Built using Python and Flask for the backend server. Utilizes MySQL database for storing session data and enhancing user interaction. Ngrok is used for exposing the Flask server during development for ...

Dialogflow is an enterprise-grade NLU platform that makes it easy for developers to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots.

The growing demand for conversational agents has pushed businesses to increasingly leverage AI-powered chatbots. These chatbots are being used to automate customer communication while providing 24/7 ...

In part one of this series, we discussed conversational AI and described the principal capabilities Google Contact Center AI (CCAI) provides: Virtual Agent, Agent Assist, and Conversational Topic ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

Building conversational interfaces is a hot new area for developers. Chatbots can be a way to reduce friction in websites and apps and to give customers quick answers to commonly asked questions in a ...