We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Controlling a computer from across the country can be a lot easier than you may think. Maybe a friend’s printer is on the fritz. Or your parents are wondering why their computer is running slower than ...

Being tech-savvy is a gift and a curse. When you know how to fix computers, you become "the computer person" for everyone you know. If you're using the same platform as the person you're helping—both ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

If your Client PC is taking too long to connect with GoToMyPC and you see error message Waiting for the host computer to connect or A connection could not be ...

If remote desktop can’t connect to the remote computer and fails with the error message Your computer could not connect to another console session on your Windows ...