If your AI outputs sound generic — your inputs probably are too. The best AI users aren’t tech wizards — they’re master communicators. And they’ve learned to speak robot. Like people, AI has its own ...

If there is one common thread throughout recent research about AI at work, it’s that there is no definitive take on how people are using the technology and how they feel about the imperative to do so.

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...