Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Microsoft is making a public preview of its Dynamics 365 Connected Store service available as of today, July 21. It's also rolling out previously announced Dynamics 365 Fraud Protection with loss ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said. Microsoft ...