The initiative will focus on industries with complex customer lifecycles, including financial services, healthcare, ...

NTT DATA and AWS have partnered to deliver advanced AI-powered contact centre solutions on Amazon Connect to clients ...

NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Kenneth Harris, a NASA veteran who worked on ...

This collaboration will help accelerate the adoption of AI-powered customer experience (CX) solutions worldwide ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

NetApp has signed a collaboration agreement with Amazon Web Services (AWS) to enhance its cloud-based data services. The agreement aims to accelerate generative AI efforts, simplify transactions, and ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new data center components designed to support the next ...

Amazon Web Services (AWS) allows scalable app growth without infrastructure concerns. AWS services are versatile, aiding data management to AI applications. AWS uses AI to enhance insights and ...

A new partnership between the NBA and AWS will utilize tracking data and AI learning to create new statistics, adding a new ...