With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

This story was originally published on Social Media Today. To receive daily news and insights, subscribe to our free daily Social Media Today newsletter. I realize that this is a controversial ...

“It falls to both the tech companies that built these systems and an engaged public to create technologies designed for social cohesion.” But what if we redesigned social media to bridge divides?

The National Security Agency in new guidance Wednesday said it expects the owners and operators of national security systems to start using post-quantum algorithms by 2035. In an advisory note, the ...

As the founder of a consumer rights non-profit in India, Karnav Shah is used to seeing sharp practices and disgruntled ...