Amazon Q in Connect features a native Integration with Amazon S3. Please refer to the Amazon Connect Admin Guide: https://docs.aws.amazon.com/connect/latest ...

This project enables real-time queue monitoring and contact cherry-picking in Amazon Connect, using Lambda functions, a DynamoDB table, EventBridge rule, and an API Gateway. It features automatic ...

AWS continues to add yet more software and services to build out its revenues and touchpoints with businesses that already use its cloud infrastructure for storage and to host and administer services ...

Drive transformation within your business. Deliver outstanding customer experiences and ensure the resilience to operate through disruptive circumstances by migrating your contact center to the Cloud.

EC2 has changed quite a bit in the last five years, so whether you are new to EC2 or an old hand, it’s worth a look at how to launch your own EC2 instances today My article “Linux Amazon EC2 tutorial: ...

EC2 has changed quite a bit in the last five years, so whether you are new to EC2 or an old hand, it’s worth a look at how to launch your own EC2 instances today Amazon’s Elastic Cloud Computing (EC2 ...