8] Reinstall Amazon Prime Music If you have the Amazon Prime Music app installed on Windows, macOS, Android, or iOS, try reinstalling the app and see if the issue persists.

Starting Thursday, October 10, you can download the Amazon Music app from the App Store for Apple TV — it’s compatible with Apple TV 4K and Apple TV HD running tvOS 12.0 and later.

Separately, other users are reporting the same issue, but to do with the Amazon Music app. In each case, attempting to launch the app or to just use the Mac, brings up a dialog box.

Go to the Alexa app’s settings. Click on Music & Podcasts. Select Explicit Language Filter. Turn off Explicit Filter and Voice Deactivation. Solution 12: Reset your Amazon Echo settings ...