This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work.

Your laptop keyboard not working could either be hardware or software-related. Here's how to find the root of the problem.

Troubleshooting Keyboard Not Working Issues on Surface Pro 9 If you are among the many users experiencing issues with the keyboard on your Surface Pro 9, there are several steps and methods you ...