BT customers are being urged to check their bills for a hidden monthly charge they have unknowingly been paying for months. An extra £10 has been added to the monthly bills of a number of BT customers ...

BT Financial Group will refund some of its BT Wrap and BT SuperWrap customers after it was discovered they had been paying adviser fees above that of disclosed percentage ranges. The problem was ...

Some BT customers are being charged for a gaming add-on without their knowledge - adding an extra £10 a month to their bills. Customers have reportedly flagged the issue over the last few months on BT ...

BT has been fined £17.5m for a "catastrophic failure" of its emergency call handling service which led to thousands of 999 calls not being connected. The network fault, which lasted for more than 10 ...