Years ago I worked as the IT manager for an architectural firm. One of the project managers literally used thousands of pieces of paper and hundreds of files folders to keep track of “shop drawings” ...

When is a database not a database? When it is a spreadsheet. What do spreadsheets have to do with databases do you ask? Spreadsheets are actually very rudimentary databases and, while not advisable, ...

It’s a common mistake: a company puts a poorly performing database on larger and larger servers, throwing more and more money away while making the same mistakes, but the database never gets any ...

Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the ...

Please Note: Learners who successfully complete this IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in this ...