Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Is your organization prioritizing technology enablement? Doing so is key to optimizing costs throughout the enterprise given the interrelated nature of cost optimization and technology. In recent ...

BEAVERTON, Ore.--(BUSINESS WIRE)--Gurobi Optimization, LLC, the leader in decision intelligence technology, is pleased to announce the release of its annual State of Mathematical Optimization in Data ...

Agillence, Inc., an optimization company, today announced that Rivian Automotive, Inc. (NASDAQ: RIVN) has selected it to provide proprietary optimization software to support the planning of parts ...

We assessed Bitcoin's application in portfolio optimization with quantitative techniques. Surprisingly, by adding Bitcoin to the Global Market Portfolio we were able to maximize Sharpe, Information, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. New artificial intelligence (AI) applications seem to be springing up everywhere. Before too ...

RxBenefits’ experts provide optimization recommendations based not just on current market trends but emerging ones to help your plan always stay ahead. The bottom line: To ensure plan success today ...