Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

As healthcare entities move towards the deployment of artificial intelligence (AI) models to streamline patient engagement, being acquitted of good customer relationship management (CRM) system data ...

Customer Relationship Management has been at the heart of many startups. But the model isn’t driving revenue; it’s driving ...

According to a Forrester research report, 32% of businesses lose access to over one gigabyte of CRM data at least monthly. This is a significant amount of data, and the implications are severe, ...

The ultimate test of a company’s ability to adapt this year lies in how well its team and operations adjust to a remote work model, especially if the shift from office to remote was an unexpected ...

In the world of digital advertising, data is king. Yet, many PPC advertisers underutilize one of their most valuable sources of insights: their CRM data. Whether you’re a B2B or B2C marketer, your CRM ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Admittedly, some of these business tools should be more of a security priority than others. CRM ...

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a ...