There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...
MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...
Financial advisors at the entrepreneurial level consistently face challenges in managing client relationships, growing their book of business, and ensuring operational efficiency. In a service-driven ...
Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...
This is a technical analysis article on Salesforce, Inc. We upgraded our previous article's Hold signal to a Buy and added Salesforce to our 2024 Model Portfolio. Salesforce is still facing the ...
Agentforce, Salesforce's artificial intelligence assistant platform, aims to revolutionize customer service and administrative tasks by automating processes that traditionally required human ...
CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.
As healthcare entities move towards the deployment of artificial intelligence (AI) models to streamline patient engagement, being acquitted of good customer relationship management (CRM) system data ...
Even in a slow week for CRM news, you might have missed a couple of announcements that might have a significant impact on the future of the enterprise software market, including CRM. Last week, ...