Sales dashboards are analytic tools designed to allow your business to track, manage, and visualize valuable insights into how your team is performing during a given time period. There’s no point in ...

MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

Working with a customer relationship management (CRM) tool is the fastest way to develop a custom strategy for any business. In the past, CRMs were always considered tools for sales. However, today, ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

The striking thing about Procter & Gamble’s approach to CRM is that it is rooted in a strategy. Fully half of the user organizations I encounter can’t articulate how CRM—a business strategy—is part of ...

SCOTTSDALE, ARIZ. — Although in agreement that implementation of an internal CRM strategy is no picnic, Microsoft and AT&T are diverging on which road to take. The telecom vendor is utilizing a single ...

As the senior vice president of CRM (customer relationship management) products for Oracle, Mark Barrenechea is responsible for product development and deployment. Barrenechea has seen the CRM group’s ...

Salesforce, Inc. (NYSE:CRM) ranks among the best fundamental stocks to buy right now. Salesforce, Inc. (NYSE:CRM) presented a strategy vision focused on business transformation and AI integration at ...

We recently published a list of Top 10 AI Stocks Investors are Talking About in October. Since Salesforce, Inc. (NYSE:CRM) ranks 8th on the list, it deserves a deeper look. Venu Krishna, Barclays head ...