Customer relationship management (CRM) software is a business tool used to organize and automate data in a handy all-in-one hub for your team to use. That’s right, you can ditch the file cabinets and ...

In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Whenever I discuss CRM systems I always like to say that, ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the ...

Matt Leone has a vision for what DriveCentric will be — and it's not just a CRM. The company’s new CEO announced a shift in ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I frequently speak to sales people and small business owners who, ...

Despite the widespread adoption of Customer Relationship Management (CRM) systems, many organizations struggle with ...

HMRC is looking for a new CRM supplier, and it's encouraging SMEs to apply The winning bid will supply the CRM system for at least 15 years HMRC isn't particularly known for its great customer service ...