Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

The problem can occur when the Word file you are trying to open has a different file extension than the file you are attaching. It happens when you convert the file manually. There can be other ...

Have you encountered a Word file corruption issue with a notice: “Word experienced an error trying to open the file”? Microsoft Word will offer three solutions to ...