WASHINGTON – The U.S. Federal Bureau of Investigation (FBI) has met about 80 percent of its case management goals, including a case management database, even though it scrapped a four-year IT project ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As a veteran of the IT industry, I’ve seen several “next big things” come and go. Some ...

Objectives: Case management is commonly used by health plans to attempt to improve the care received by their members who have complex needs, such as those who undergo transplantation. There are few ...

Modernizing child welfare case management technologies can help agencies ease their staff burdens while transforming vital public services. Transformation starts in the field, where caseworkers ...

Client Intelligence analyzes client emails and other sources to predict client needs and provide automated outreach.

The Fort Bend County Clerk’s office unveiled the second portion of its project to streamline data collection for the county’s various judicial offices during the July 8 commissioners court meeting Put ...

Sackman was answering a series of questions from Conservative MP and whip Andrew Snowden. He asked her to publish the report ...

SAN ANTONIO - A criminal case management database that cost Bexar County taxpayers tens of millions of dollars was shut down indefinitely on Wednesday, less than 48 hours after the County launched the ...