Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

For complex process projects, an organizational change management representative joins the project team to manage the ADKAR (awareness-desire-knowledge-ability-reinforcement) portion of the plan. The ...

What is the main purpose of change management? In modern IT, change management has many different guises. Project managers view change management as the process used to obtain approval for changes ...

John Kotter talks about the difference between change management and change leadership.

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.

Testing with real users before launch ensures technology and processes actually work. Do not skip this part of change management.

Process alone doesn’t drive change—people do. The most meticulously planned strategies will fail if employees aren’t engaged, equipped, and empowered.

Characteristics of Change Management. Successful companies often embrace change. Based on visionary leadership, improved technologies and increased competition, executing and managing is common ...

Several change methodologies and process theories influenced the development of the OCM team’s approach, including heavy inspiration from John Kotter, whose ‘Eight Steps to Change’ has ...

Transition planning is currently too data-focused and should instead include a people-centred change management approach to show society that the net zero world is one we should all be wanting to ...