Contactless solutions are an effective way to streamline the check-in process — if implemented properly, according to ...

Innovation in hotel payments is currently centered on two key shifts: the rise of asynchronous payment flows and the ...

Travelodge is considering rolling out self-serve hotels following the opening of its first “hybrid” hotel. Guests at the hotel in Central London do not need to interact face-to-face with staff. It ...

Blue Diamond Resorts has rolled out an Online Pre-Check In service for stays at Royalton and Planet Hollywood. It is a secure online platform that significantly reduces check-in times and allows ...

A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...

There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Imagine sleeping in a hotel parking lot instead of the room you booked. That's what happened to one family due to this quirk ...