Whether we’re using Spotify, Amazon, Netflix or Instagram, we encounter algorithms that recommend content or products to us every day. In 2017 Netflix stated that its users discover around 80 percent ...
Information Systems Research, Vol. 30, No. 1 (March 2019), pp. 239-259 (21 pages) We investigate the impact of collaborative filtering recommender algorithms (e.g., Amazon’s “Customers who bought this ...