Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

Checking the tech specs can be handy when replacing a hardware component or troubleshooting a problem, and this guide will ...

When a computer struggles to turn on, it's almost always having hardware trouble. This doesn't mean that you have to get rid of it and buy a new one, however. There are always ways to troubleshoot a ...

A research team from Cornell Tech is addressing the lack of technical support for various end-user hardware options, using a tool they developed that renders 3D models via a mobile device. The tool, ...

Q: I’ve spent more than 8 hours trying to install Windows 10 from scratch on my computer, but no matter what I do, it fails. What am I missing? Unless you have a really old machine, doing a clean ...

Each year companies have to deal with an increasing amount of obsolete hardware. This is equipment that is under-powered or out of warranty, but nonetheless working and still functionally useful. The ...

Abstract: Contribution: This article proposes the systematic integration of embedded systems into training hardware to bridge the gap in structured troubleshooting education. Traditional methods often ...