Every year as part of our Readers' Choice and Business Choice surveys for laptops, desktop PCs, smartphones, and tablets, we ask readers who have made use of vendor-provided tech support or repairs to ...

Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Wired on Friday: For many years, I have watched physicians get assailed at dinner parties. Crowds, briefly shameless, expose bruises, welts and oddly-rotating shoulders to the good doctor in lieu of ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Microsoft is essentially giving personal users two options: Update to Windows 11, or sign up to receive extended security ...