If your Windows PC won't start, don't panic (yet). Here are some troubleshooting steps to take when your computer fails to boot correctly. Our team tests, rates, and reviews more than 1,500 products ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...

Unless you're lucky enough to have access to a professional IT staff, you probably end up solving most of your own computer troubles. Heck, half the time I have to fix all of Rick's problems, too, ...

Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

I’ve puzzled over it almost from the time I started writing the column years ago. What makes some people naturals when it comes to keeping a computer going and why are others - often as smart or ...