Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

The company has launched the "AI Experience," an AI-driven multimodal user interface designed within the platform to support ...

ServiceNow’s latest iteration of its platform, “Zurich”, focuses on embedding agentic AI to enhance security, development, and workflows. For developers, new AI-powered tools will allow what the ...

The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows. ServiceNow’s ...

ServiceNow Inc. is the latest technology company to go all-in on generative AI plunge, with super-charged applications for business tasks such as supply chain workflows and accounts payable. “We are ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the 2023 Gartner Magic Quadrant ...

There was nothing particularly novel about Utah State University’s initial implementation of the ServiceNow platform. It was, as CIO Eric Hawley says, a tool to handle “bog- standard trouble tickets” ...