Via ServiceNow, employees will be able to submit requests, receive updates on in-process work, act on notifications and chat with virtual agents and connect from within Microsoft Teams.

At Microsoft Ignite 2020, ServiceNow introduced new workflows embedded in Microsoft Teams to improve employee productivity with seamless self-service and faster case resolution.

The Paris release of the Now Platform includes six new products as well as a bevy of features such as workflow apps, customer loyalty workflows and IT and AI operations updates.

ServiceNow is putting the spotlight on the Procurement Service Management capabilities of its San Diego software release.

Generally available today, the new integration enables joint customers to complete their legal workflows by leveraging Box directly within ServiceNow’s Legal Service Delivery.

SANTA CLARA, Calif., September 10, 2024--ServiceNow to unlock 24/7 productivity at massive scale with AI agents for IT, Customer Service, Procurement, HR, Software Development, and more ...

ServiceNow created an integrated software model that led to some of the most amazing customer growth stories. Click here for our investment thesis on NOW stock.