What happens when you’re tasked with big goals but have no road map for reaching them? You have to build your own. I’ve experienced this a few times throughout my career, including when I helped build ...

Process discovery is the process of identifying, documenting and analyzing the different processes that take place within an organization. It is an important step in creating a process catalog, which ...

A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all steps of the process, allowing for a quick understanding of how the entire ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...