Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

MongoDB's growth is driven by Atlas, which saw a revenue share increase from 23% in 2019 to 70% in 2025, with ARPU growing at 20.54%. MongoDB ranks sixth overall in the database market but is the ...

Snowflake Inc. has acquired Datometry Inc., a startup that developed software for porting workloads between databases. The ...

On the heels of landing one of the nation's largest school systems as a customer, database software maker Certica Solutions Inc. has closed a $3.3 million investment led by its Wakefield neighbor ...

IBM remains a major player in the database industry. As companies look to move on-premises database software to the cloud, vendors need to make it as easy as possible. With IBM's Db2 now available as ...

Oracle and Google Cloud are planning an industry-first partner program, along with the planned availability of Oracle Base Database Service on Oracle Database@Google Cloud, expanding capabilities ...

Cisco is adding key elements to the Cisco 360 Partner Program that will launch on January 25, 2026, co-designed with partners to help accelerate their profitability and deliver greater customer value.