Custom software development services bring multiple benefits for businesses. But what should you consider when doing your ...

Multiple studies and opinion surveys performed across industries agree: It’s more cost-effective to retain existing customers than it is to acquire new ones. Knowing this, many business leaders devote ...

NEW YORK--(BUSINESS WIRE)--CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

As new as building out conversational experiences are, tried and true software development practices still apply. Today, conversational experiences such as voice assistants and chatbots are ubiquitous ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...