When Yang “Sunny” Lu asked OpenAI’s GPT-3.5 to calculate 1-plus-1 a few years ago, the chatbot, not surprisingly, told her the answer was 2. But when Lu told the bot that her professor said 1-plus-1 ...

From booking appointments with a few words to managing complex workflows, conversational AI has become an essential driver of innovation. The focus is now shifting beyond automated responses toward ...

Despite a major usage and monetization gap, Meta, like many AI companies, is going all in on AI chatbots -- even giving them the ability to strike up a conversation with you, unprompted. BI reported ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move beyond traditional scripted chatbots toward fully autonomous, context-aware ...