Built using Python and Flask for the backend server. Utilizes MySQL database for storing session data and enhancing user interaction. Ngrok is used for exposing the Flask server during development for ...

Dialogflow is an enterprise-grade NLU platform that makes it easy for developers to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots.

In our latest installment of this multipart series on building intelligent bots using Google Dialogflow and Contact Center AI (CCAI), we discuss how the engagement surface determines whether or not to ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...