株式会社パシフィックビジネスコンサルティング（以下、PBC）は10日、マイクロソフトが提供するオールインワン・クラウドビジネスアプリケーション「Microsoft Dynamics 365」（以下、Dynamics 365）の簡易導入サービス「Quick Start Service」（QSS）を販売開始すると ...

SBテクノロジー株式会社（本社：東京都新宿区、代表取締役社長 CEO：阿多 親市、以下 SBT）は、三浦工業株式会社の海外グループ会社であるミウラボイラブラジル有限会社（所在地：ブラジル、President：原 和也、以下 ミウラブラジル）に、「Microsoft Dynamics ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

丸紅情報システムズ株式会社（以下、MSYS）は23日、マイクロソフトのCRMソリューション「Microsoft Dynamics 365 Customer Service」を活用したコンタクトセンター向けサービスを提供開始すると発表した。 MSYSでは以前から、NICEの「CXone」などのCTIサービスを取り扱っ ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft recently announced that 74 new early access capabilities had been made available for Dynamics 365 services as part of the 2019 release wave 2. These included updated features for ...

Microsoft has renamed Microsoft Forms Pro, a product for sending surveys, to "Microsoft Dynamics 365 Customer Voice." There's a new landing page for Microsoft Dynamics 365 Customer Voice, and the ...

As companies look to derive more benefits from their Voice of the Customer programs, Microsoft plans numerous updates to Dynamics 365 Customer Voice. As companies look to derive more benefits from ...

Microsoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed to enhance customer engagement for contact center workers. Dynamics 365 Contact Center will become ...