Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those ...

Dynamics CRM Online 2013 will come in three pricing tiers, allowing customers to mix and match license types Microsoft is rolling out a more flexible licensing policy for its CRM Online ...