The introduction of the Knowledge Article entity in Microsoft Dynamics CRM 2016 comes with many new and exciting features designed to bring strong knowledge management capabilities into Dynamics CRM.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft is bringing its Dynamics CRM and ERP businesses out of their silo and into the company's Cloud and Enterprise unit.

There is a LinkedIn for Microsoft Dynamics CRM application that will allow users who own both Microsoft Dynamics and LinkedIn's Sales Navigator application to view LinkedIn information about leads ...

Microsoft looks to have new CRM releases slated for every quarter this calendar year, according to the latest roadmap.

Dynamics 365 is the brand name for Microsoft's business software and includes applications for both financials and CRM. The brand is an amalgamation of other past brands - including Great Plains ...