The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Deepen customer relationships and drive more sales with agentic CRM solutions in Dynamics 365. Ensure your people and data are protected with a CRM solution that offers the highest levels of data ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...