How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

The initial surge of excitement and apprehension surrounding ChatGPT is waning. The problem is, where does that leave the enterprise? Is this a passing trend that can safely be ignored or a powerful ...

Knowledge graphs are reshaping how we organize and make sense of information. By connecting data points and revealing relationships between them, these powerful tools are transforming industries, from ...

Right now, there is a great deal of excitement about Generative AI (Artificial Intelligence) especially Large Language Models (LLMs). The initial hype surrounding ChatGPT is arguably waning, but it is ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Ever since large language models (LLMs) exploded onto the scene, executives have felt the ...

While retrieval-augmented generation is effective for simpler queries, advanced reasoning questions require deeper connections between information that exist across documents. They require a knowledge ...

The concept of knowledge graphs arose from scientific advances in a variety of research fields, including the semantic web, databases, natural language processing, and machine learning. According to ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. What’s really powering AI? High-quality data—foundational ...

If you’re like me, you’ve heard plenty of talk about entity SEO and knowledge graphs over the past year. But when it comes to implementation, it’s not always clear which components are worth the ...