You wouldn't send a casually worded letter using no recognizable format to another business person if you were discussing competing for a government contract. If you want to be taken seriously as the ...

Go ahead, blame it on emails and texting. They've got it coming to them. They've sped up the pace of communication so much that when it comes to writing a formal business letter, you can barely ...

When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter — especially the ...