In a country where institutional inefficiency and bureaucratic red tape are often the norm, I find that the Environmental Protection Agency (EPA) of Ghana stands out as a shining example of excellence ...

Times of India’s Edit Page team comprises senior journalists with wide-ranging interests who debate and opine on the news and issues of the day. The way we eat, travel, select a holiday destination, ...

Sanlam Life Insurance Nigeria Limited has promised its teeming policyholders of excellence service delivery in the current year and beyond. Sanlam Life Insurance Nigeria Limited was formerly known as ...

Manual processes will never attain the quality of experience and level of service that end-users have come to expect. Enter Enterprise Service Management. Modern businesses run on services, both for ...

The Petroleum Technology Development Fund has assured all stakeholders, including industry partners, government agencies, and the public, of its unwavering commitment to delivering high-quality ...

The Member of Parliament for Upper Denkyira East, Emelia Ankomah, has urged duty bearers within her constituency to prioritise the delivery of excellent services to the citizenry. She made this call ...

The Nigerian Maritime Administration and Safety Agency (NIMASA), has bagged the SERVICOM award for excellent service delivery. The SERVICOM award, typically given to government agencies that ...

The Nigerian Maritime Administration and Safety Agency (NIMASA) has been recognised for its outstanding contributions to public service with the prestigious SERVICOM award for excellent service ...

The mention of excellence in customer service delivery in this part of the world is often met with some apprehension due to experiences that point to the contrary. In the midst of the seeming gloom, ...

LAGOS, Nigeria, July 24, 2024 /PRNewswire/ -- Keystone Bank Limited, a leading financial institution in Nigeria who recently emerged as the 'Retail Bank of the Year' at the just concluded Africa ...

KUALA LUMPUR, July 31 (Bernama) -- Chief Secretary to the Government (KSN) Datuk Seri Mohd Zuki Ali has urged all civil servants to continue delivering services with unwavering professionalism and ...