GitHub

purecloud-by-genesys-tutorial.md

Tutorial: Microsoft Entra single sign-on (SSO) integration with Genesys Cloud for Azure Learn how to configure single sign-on between Microsoft Entra ID and Genesys Cloud for Azure. In this tutorial, ...
GitHub

purecloud-by-genesys-provisioning-tutorial.md

Tutorial: Configure Genesys Cloud for Azure for automatic user provisioning with Microsoft Entra ID Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to ...
Microsoft

Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences

REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to ...
Business Wire

Genesys Unites the Enterprise with Connected CX Workflows for Agentic Orchestration

NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...
VentureBeat

Genesys says Cloud AI Experience helps businesses listen to and understand customers

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Many organizations are challenged with finding strategies to deal with ...
Business Wire

Genesys Customers Continue to Extend Cloud and AI Capabilities to Realize New Levels of Experience Orchestration in Fiscal Year 2025

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring revenue ...