Specify organization name and fetch flows from Genesys Cloud. You can also use config.toml file for Genesys Cloud CLI to connect Genesys Cloud. There are 3 ways to create flowcharts: Fetch all ...
PureConnect Displaces Nortel and NEC to help health care services provider reduce average call time by 15 percent, improve productivity and provide a better customer experience Fraser Health uses ...
As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...
Speechmatics’ technology is now available for Genesys Engage and Genesys PureConnect to deliver accurate speech recognition technology at scale. Speechmatics announced its any-context speech ...
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More This week global systems integrator Infosys announced a ...
Johannesburg-based ICT and on-premises and cloud solutions leader Elingo congratulates its client and short-term insurance innovation leader, MiWay Insurance, on winning the Genesys: PureConnect ...
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