Google said on Wednesday that it's bringing expanded bot support to its team-based messaging platform Hangouts Chat.

Some of the best chatbot development tools include Google Dialogflow, Microsoft Bot Framework, and Amazon Lex. However, your results will depend on how you create your chatbot.

Google Cloud announced a new AI-powered product, Bot-in-a-Box, which is designed to help enterprises start conversations with customers.

In the first of a multi-article series focusing on building intelligent bots using Google Dialogflow and Contact Center AI, we explain how Dialogflow bots work.

Google has a technology in their customer engagement suite that's really taken off. And we have a lot of customers who are using their Dialogflow experience for front-line agent bots, and we want to ...

Google’s chatbot analytics platform is now open to everyone, more than six months after its quiet debut during the company’s I/O developer conference. Called Chatbase, it’s intended to help ...

Bot-in-a-Box makes getting started with conversational AI easy as it allows for fast and effective adoption of automation regardless of the size of your business.

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers ...