Many developers when creating applications today also have to target the smart speakers platform and other similar devices. Google’s solution for creating conversational Actions is called Dialogflow ...

Google Cloud on Wednesday announced a series of updates to Dialogflow, the development platform for building chatbots and interactive voice responses (IVR). Dialogflow is the core technology behind ...

Although Google hasn’t announced when Contact Center AI will become generally available, I fully expect certain parts of CCAI to be GA by the end of the year. At that time, the floodgates will open as ...

Some years ago, New York Times foreign affairs columnist Thomas Freidman wrote a book titled, “The World is Flat,” in which he analyzed how a number of factors influenced world globalization, creating ...

In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used by ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers. Dialogflow ...

General Motors has found a new way to get in on the generative AI buzz. The automaker is now using Google Cloud’s conversational chatbot, dubbed Dialogflow, to handle some non-emergency OnStar ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

Corbin is a tech journalist and developer who worked at Android Police from 2016 until 2021. Check out his other work at corbin.io. Back in September 2016, Google purchased Speaktoit, a company ...