PM on a Friday. It’s the CFO, and she’s frantic. She’s locked out of her account, needs to approve payroll, and her flight is ...

Suppose you’re hired as a software development company’s manager for a support technician team. On your first day at work, you’re hastily introduced to the help desk application that’s been internally ...

The Call Windows Help Desk Immediately Tech Support Scam is an web browser advertisement shown by scammy remote tech support companies that try to scare visitors into thinking that they are infected ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. A lightweight combination of helpdesk and asset management ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

For many companies who have transitioned (or who are transitioning) to the cloud, change is inevitable as the process evolves. In terms of personnel, many of the current roles in the organization ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

Web applications are all around the internet these days. Whether it is your email, a to-do list or a social network, everybody offers their service as a web application that is accessible from a web ...