The Glastonbury festival has announced changes to its booking process, with the introduction of an automatic queue system. The change means that fans will have to be online before ticket sales begin ...

Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing system ...

The ticketing system for gigs, including next summer's Oasis concerts, is "broken", a senior executive at a resale site has told Sky News. Matt Drew, who oversees business development at Viagogo, said ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...