1] Force restart the app The very first thing you need to do if the Roblox marketplace is not working is restarting the application.

To quickly do a refresh of the website, just press the F5 button on your keyboard, or you can click the refresh button on your web browser. Fix #2: Restart the browser.

Make sure to update the Xbox software. Make sure to update your Roblox game. Solution 1: Restart Roblox The first troubleshooting step you should do is to restart the game while it is running.