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Tired of Amazon Prime? Canceling it might not be as straightforward as you think. Here's what you need to know.
The $2.5 billion settlement is made up of a $1 billion civil penalty paid to the government, the largest ever involving an FTC rule violation, and $1.5 billion in refunds to affected consumers, the second-highest restitution award ever obtained by the FTC.
There are plenty of savings, tricks, and loopholes to be found in the subscription jungle that is Amazon – if you stay on top of them all. If you don't, you could easily rack up charges of over £20 a month (though that number can go up indefinitely ...
Amazon’s $2.5 billion Prime settlement means eligible users may get refunds – here’s who qualifies and how to claim your share.
The FTC accused Amazon in 2023 of enrolling tens of millions of customers into Prime using “sophisticated subscription traps designed to manipulate consumers into enrolling in Prime”
The FTC alleges that some unsuspecting customers may have been pushed into a Prime membership they didn't know how to cancel.
Amazon Prime subscribers who were registered between June 23, 2019 and June 23, 2025 will be eligible for up to $51.
There is not yet a link to file a claim for the settlement, but a link to the website will be available on Amazon.com and the company's app, according to the FTC. According to the order, customers will have "up to 180 days" after getting the claims form to either email it to Amazon or send it in the mail.
Amazon has agreed to pay a record $2.5 billion to settle a Federal Trade Commission lawsuit that had alleged the company misled customers into enrolling in its Prime membership program and made it difficult to cancel. Of this sum, Amazon will pay $1 billion in civil penalties to the government and $1.5 billion in payments to affected consumers.