Tom Westerholm is a Life & Trends Reporter for Newsweek based in Michigan. His work is focused on reporting on trending topics. Tom joined Newsweek in 2023 from Boston.com and previously worked at ...

For decades, technology in hospitality was invisible to the guest. Systems ran in the background — handling reservations, processing payments, managing labor — but rarely did they shape how a guest ...

Innovation in hotel payments is currently centered on two key shifts: the rise of asynchronous payment flows and the ...