A number of businesses today document their standard operating procedures and other employee training guides in order to more quickly get new workers up to speed. But today for many industries, those ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. I’ve long been captivated by the idea of creating a leadership ...

Sometimes writing is used to tell us how to do things, like in an instruction, or a manual. This alien wants to build a deckchair, but every time she tries, she ends up making something different. So ...