Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The global adoption of technological innovations over the past 24 months — everything from ...

Once such solutions are in place, you can set up a regular security schedule that lets you monitor your customers' current patch and update requirements, run regular security scans, and keep their ...

The modern business landscape demands that companies prioritize customer satisfaction to stay competitive. This article discusses six actionable strategies to foster a customer-centric culture within ...

Customer value mapping is an established concept and has various definitions. Unfortunately, many companies get lost with customer value mapping. Too often, the exercise becomes entirely focused on a ...