Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...
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Customer Journey Map vs. Process Map: What’s the Difference?
A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all ...
It’s important to ensure everyone has a positive experience with your brand across all touchpoints. A great way to make this happen is by creating a customer journey map. This will provide you with ...
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